How happy are you with the following:
Customer Service:
Assistance with billing issues/insurance plans Excellent Good Fair Poor N/A Comment
Ease and availability of making appointment Excellent Good Fair Poor N/A Comment
Team was friendly and courteous Excellent Good Fair Poor N/A Comment
Waiting time in reception area Excellent Good Fair Poor N/A Comment
Politeness and professionalism of phone Excellent Good Fair Poor N/A Comment
conversations and confirmations